Where is Thetrendcartel.in located?
We are based in Surat,Gujarat- India.
Do you take requests for customization of products?
Yes, we do customize products on request. You can email us your requirements at thetrendcartell@gmail.com.
I HAVE PLACED MY ORDER. WHAT HAPPENS NEXT?
- Once you have successfully placed your order on our website, you will receive a confirmation email from thetrendcartel.in.
- We will then dispatch your order from our warehouse and keep you informed at every step with regards to the delivery of the same.
- Your item is packed securely and handed over to our trusted delivery partners.
- Then, your item is shipped to your location.
- You will receive a tracking ID from us to be entered on our courier partner’s website which is carrying your order.
- You can track your order with the tracking ID until it’s delivered.
WHAT PAYMENT METHODS ARE ACCEPTED AT THETRENDCARTEL.IN?
We accept all major credit and debit cards. We also support the following modes of payments-
- Net banking
- UPI
- Paytm
- Google Pay
- Phone
- PePayment
- Gateway
IS IT SAFE TO SHOP AT THETRENDCARTEL.IN USING MY DEBIT/CREDIT CARD?
To ensure a safe, private and secure shopping experience with Thetrendcartel.in , all credit card, debit card and net banking transactions are processed using a secure encrypted connection to keep your transactional details confidential at all times.
WHAT HAPPENS IF MY DEBIT/CREDIT CARD HAS BEEN COMPROMISED WHILE MAKING A PAYMENT ONLINE?
We do not collect or store your card information with us. If you suspect any unauthorized behavior on your card, then please report this to your bank immediately.
WHAT ARE THE SHIPPING CHARGES I NEED TO PAY FOR AN ORDER?
We do offer free shipping within INDIA
IN HOW MANY DAYS MY ORDER WILL GET DELIVERED?
Your Order will be delivered to your doorstep within 5 to 7 Business Days.
CASH ON DELIVERY AVAILABlE?
NO,Beacuse we offer free shiping so it managed to hard daily Thousands Order.
What if I receive a damaged product?
In that case, we exchange the product and send you another product. You can raise a complaint within 24 hours of delivery and place your replacement request.
Do you accept returns?
YES , We do accept returns. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.
Is my personal information safe with thetrendcartel.in?
Please be rest assured that all your personal and transactional information is secured with us. For more information, please refer to our Privacy policy page.